It took three days for them to recieve a transaction from mtgox for me and i lost big time when ltc was going up now out of thousands of ltc i could have purchased and no one cares or takes responsiblity plus btce was not very cooperative in their emails and didnt want to help not really either way its allright it lost money theres not much i can do about it.  One thing about mtgox or btce or any of the btc exchanges they have no phone support only email and what is your recourse they dont even have an address to file a complaint or take legal action your just basically screwed.  Too bad i hate to be the one to say it but theres no legal way to do it its a gamble i guess.