From May, 31 till approximately August, 31 we will switch to "limited service" mode for summer vacations.
We will: provide trading service, API trading service, C-CEX codes creation and redeeming, fiat deposits and withdrawals.
We will not: provide all cryptocoin and tokens deposits and withdrawals, support ticket service.
If you need your cryptocurrency to trade here or elsewhere during "limited service" period - please, deposit or withdraw it before vacation start date. Please, do not send any deposits during "limited service" period as they will not be posted to balances.
We will resume normal service after August, 31. We may resume normal service earlier. We may serve tickets during vacation period but we do not take obligation to do that.
Happy summer!
I'm grateful that you finally managed to execute the long awaited UNY=>DIG swap on may 17th, and also enabled DIG withdrawals for the token after a long ~6 month wait. Gives me some faith in C-CEX.However all DIG withdrawals failed for everyone, because of a "Out of gas" error in every transaction. This error can be confirmed by looking at the blockchain info. Luckily that it simple to fix,
the transaction fees just need to be set higher, from 0.00735 ETH to around 0.0140.
I don't care if you set the withdrawal fee to 100 or 1000 DIG, just make it happen so we can move our tokens freely. So far you've communicated that you're working on it, but it's been a week already, and in another week you're starting a 3 month vacation.
So, I'm asking you to inform us when will you've set the correct withdrawal fees and returned normal withdrawals for DIG? Will it happen today or tomorrow?