We appreciate the feedback and it is certainly valid. This investigation is ongoing and we are still speaking with the players involved to learn as much as possible to prevent it happening again. Once the investigation has concluded, a fair decision will be made for all. Several accounts involved who have cooperated have already been settled with.
There is maybe only one fair decision - return money to player. Why should I wait until the investigation is over? How long will your so-called investigation take? Perhaps there is no investigation and you simply do not want to pay players. The bitcoin course changes regularly, and because of you I risk to lose money without even playing at your site!