Hello everybody,
I have some tokens that only listed on YoBit (I only use Binance and Bittrex as the main exchanges). I created an account at YoBit, deposited and then sold the token for some Bitcoin... then I withdraw my money to other wallet.
Problem is that I withdrawn last week, YoBit said that withdrawn completed. But until now I have not received my money.
I track the transaction ID YoBit provided but it shows "NOT FOUND" - it means YoBit has not yet sent out the money.
I am trying to reach YoBit team for help but I dont know how?
- Sent PM and support ticket since May 12 => No response
- Tried contact them via Twitter: No response
- They dont have telegram
- They dont have an official support email.
Any one please give me some advice?
Thanks
For starting this claim it is important to show your transaction ID url, so that your claim get the strength. As I have not faced any issue while withdrawing my bitcoin from that exchange but they have much issues on the withdrawal of fiat, they often delay for weeks. Try to contact via support but I am sure that they will contact back after weeks or after months better is that to inform the chat moderator. The chat moderator will not come on your call at the chatbox. So to catch him try to stay there and when you see him in discussion with other chat users then ask him for help
After getting your bitcoin do not use again that exchange as this exchange also have a lot of scam coins and they do not care for the security of the wealth of their users and if you every trapped in investing in any coin then the chances are more that you lose them.