Re: [ANN] KRAKEN.COM - Exchange Now Open with USD, EUR, BTC, LTC, XRP, NMC

I see a while back post #277 a user brought up the issue with your site crashing the Firefox 25.0.1 browser. I have this same problem. Thankfully your site works with the safari browser, but I would like to see this issue resolved so I can use Firefox.

Also, what is the estimated time for being verified to levels 3 and 4, I've been waiting for level 3 verification for 5 days now.

These aren't complaints, I know all the exchanges are working hard to catch up to increased demand. I'm just looking for answers.

Peace.

I use firefox 25.0.1 and have no problems...
tier 4 is only for companies. I guess for tier 3 u have to wait 5-14days.

My bad, maybe I mean tier 2 and 3 (I was too lazy to open Safari log in and check.) I have had this problem with Firefox every single time. Kraken crashes that browser within about 5 seconds of the page loading every single time.

I'm on OS X too and have no problem with Firefox 25.0.1... Try disabling your add-ons, plug-ins and/or using a Private Window. Huh

I've been waiting to get verified for more than a week now (Tier 3) so you're gonna have to wait some more time. Tongue

We know about the issue with Firefox and it's being worked on, but apparently it's not a quick fix, so I don't know when it will be finished. We recommend Chrome for the time being.

Verification is taking up to 7 business days at this point. If you have been waiting more than 7 business days (that's business days mind you, not just days), please send us a ticket with a title that says, "Verification taking more than 7 business days," and we'll try to expedite the application for you. But US customers should check to make sure they aren't "Pre-verified," which means you have been verified, but we haven't launched in your state yet.

Yet the website still says 48 hours for verification. Should you not change this?