Too bad those guys are "legit thiefs". I should use the word that starts from "sc" and ends in "um" but it's way overly used... well... they're stealing your money but at least with your own approval, so I guess that title is what suits them best!
They're saying they charge 0.5% fee but their exchange rate is off the roof! With 100€ you should get 46 ARK and with them you get 35.61 ARK! That's not 0.5%.

I wouldn't call them "legit thiefs" if they'd come upfront and tell you "hey, we need 10% for our bank and exchange fees and another 13% for our profit", I would call them just "opportunistic exploitationists"!