Post
Topic
Board Service Announcements (Altcoins)
Re: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT
by
ConcernedCoiner
on 26/05/2018, 00:49:31 UTC
I just received an email today stating that since I am a legacy account holder, I have 7 days to get verified before my account gets locked.  I then sent some coins and they arrived.  I then traded the coins for BTC and now that I am trying to withdraw, it won't let me.  It says I have to get verified.  What kind of dubious trick is this from Poloniex?  Why is my account locked now?  OK, I tried to get verified but this is the worst system I have ever tried for verification.  It says the pic is blurry but does not specify which picture since they want front and back of ID/License and face picture with the words POLONIEX written on a paper.  At any rate, it keeps on sending me back to the main page to get verified.  I tried this with all ways I have, to include the pc cam, a digital camera with 14 MPix, a scanner, ect.  I then opened a support ticket Verification #906367 so this is me venting and trying to get answers because we all know that POLONIEX never answers their support tickets.  Can someone suggest anything or point me in the right direction?  Thank you.