after more than a year of waiting this is what they've come up?
i can't verify my phone, its say invalid too after all the information put there. i can send drivers license and etc if needed so very much assured that i can pass the kyc as i did even on big exchanges. exscudo is making all these a lot harder and yet no support here are trying to reply whether they'd fix it or not.
Same thing happened to me. It says invalid phone number though everything is correct and checked 100 times. I sent then support request but no reply yet.
Same here i also tried som many times, submit ticket to support team and also ask on facebook but nobody responce. There is lack of support and miscommunication.