I was just verified today. I had all my documents verified yesterday but forgot to put my phone number on my account (and was promptly notified). One of their employees who doesn't work on the weekends decided to log in for a quick little bit to check and did the phone verification with me. That's at noon on a Saturday! Now I call that good service. I can't speak for anyone else's experiences but so far this has been fantastic.

I hope they can ramp up their infrastructure quickly