Hi!  one thing- You want to withdraw 399 000 000 tips from your account with public address ERxe4rXQH8a3kuLC2KtKn3VeinPQ8jnpKM but when I look for your address in the blockchain, your credit is  114 584 347tips. So I understand your withdrawal cannot go through.... Or you had 513 584 347tips in your account and coinexchange withdrew 399 000 000tips as you ordered to transfer but they have blocked the transfer some place! Is that correct?
Sorry for you anyway - That certainly does no good to the exchange!