I was also returned only the balance of the funds without a refund of the full deposit. Betcoin you are scammers, it turns out if a person has won more than paid - he is given only a deposit. If the other player who violated your rules - the amount on the account less than the deposit - you return only the balance. Betcoin will not allow himself to be offended. This is extremely disrespectful to all those who have been accused of your part! With this approach, you do not see high reputation and ratings, you behave more than offensively!
Thousands of players receive their winnings quickly from Betcoin every day. Many of them have commented on this thread.
Sorry, but there are only a few players who posted here comments. Where is other thousands? And If you are so worried about your honesty, why don't you give the players a full refund of the deposit? If you think their loss is fair, then why do you think their win is unfair? Double standards. If you think that the player has violated your rules (and has lost money), then you do not return anything to him and do not interfere with his game. But as soon as he begins to win and tries to withdraw money - you declare him an offender and take his money.