Till date, it has been almost 6 months, and I have not received my money yet.
There's no concrete update from CEX. Enough of my patience and understanding.
Dear GeneralJarmen,
We are sorry that investigation is taking so long.
We ask you to understand that such investigation is a complicated process, involving payment providers, thus it is a time-consuming procedure.
Please rest assured that your transaction would be credited to your CEX.IO account or will be returned to your bank account eventually.