@ccex since you are online:

there are a number of users me included that are not able to login. I have funds on the site and I didn't login for a long time. I cannot receive any password reset (why would I need it I never changed my password). It doesn't go to spam and the support ticket was an empty reply to see the faq.

probably there is some kind of issue with email delivery. So how can I login ? My account is deactivated or disabled? Can I pm you?