When this is over and done with, everyone has their coins back in a timely manner and we launch a service aimed towards the Bitcoin community, where trust has been shattered more than once to say the least. We then have a competitor. When a user makes a decision as to which offering they will choose.

Will they go for the one who is headed by a CEO that has a proven record of fixing things that go wrong or the competitor?

Neo & Bee has no legal obligation to the resolution process.