Till date, it has been almost 6 months, and I have not received my money yet.
There's no concrete update from CEX. Enough of my patience and understanding.
I am in the same boat with a deposit of 5k. I provided CEX with a MT103 forum and all the information they requested. They are saying they didn't received the money, but my bank can prove it went into their account. Is there any ongoing lawsuits going on with CEX?
Dear Maxell303,
Thank you for your comment.
We are sorry to hear that you are experiencing such difficulties and would be happy to assist you. In order to help you we kindly ask you to provide us with your user ID or ticket number, so we can investigate your case.
We are looking forward to hearing from you soon.