Hi i have similar problem.
My verification process takes ages!! I have send them all the papers and they refuse to verify. My BTC is stucked!!!
Maybe u can try to withdraw a small amout of BTC from Mtgox everyday.
Many people want to convert USD to BTC and withdraw BTC out of Mtgox. So Mtgox has very high pressure. U need tactics of withdraw and good luck. Maybe no time to be waiting and wasted.
Good luck.