Post
Topic
Board Hardware
Re: Black Arrow announces 28nm 100Ghash Bitcoin ASIC from $1.49/Ghash
by
d4rkbreaker
on 11/12/2013, 06:45:53 UTC
Bought a x3 early Dec before the price hike. Wait 3 days for the payment address, nothing happen. Open a  ticket and got reply immediately with BTC address. Transfer the BTC, took another 3 days and a ticket before my order status changed to "Processed".

Moral of the story? Open a ticket Cheesy

have opened tickets twice and no replies, maybe have to open yet another. 
Again, no wonder they have so many tickets and can't keep up.
I suppose have to open a ticket a day to keep on top of the list for them to notice  Huh

BTW, I can't see what's the difficulty in hiring support.  Again this is BS from BAS.

What is your order number? From the order list thread (here), the 27xxth order was paid 2 days ago; perhaps the difference will show you how long your order might be processed.