Fair Ninja has offer a unique platform for selling and buying product, they want to aim a 100 percent satisfactions
of their customers in the instances that someone is not happy and wishes to return or exchange an item.
They should ensure the process is resolved professionally and as quickly as possible to make customer satisfaction and
give a good reputation.
Your right with your observation, I also saw in their white paper that they are highly ambitious project and they will be addressing each problem by implementing international marketplace with blockchain technology, Im really gettin more impressed by this project. Hope that they finish the project according to their road map so that they can eliminate delays that annoys the investors.