Hello team, i have a problem with my balance on your exchange.

I had bought some ESCO on Crypto-bridge and i wanted to send it on your exchange. I realise the transfert 2 days ago and didn't recive it.


I had contact CB support and they tell me that i don't need to transfert coin because if i use the same account, my balance must be the same in CB / ESCODEX  but this is not the case.

Can you help me to find what going wrong ?

My account : Monsieur-TK


THX