your first mistake was to use coinexchange, stay away from them they are thieves, your situation has been reported/commented on many times in diffrent forums by many of their customers who they have stolen from, just checkout some of the coinexchange reviews. TIPS should delist itself from the exchange.
Wanna pay for other listing? Like Cryptopia?
Hi Guys,
We checked Cryptopia, and their listing fee is now huge! So that isn't possible, but thank you very much for the suggestion.
I don't endorse the negative views of Coinexchange, in fact I have used them a lot and never had any issues. This is an unfortunate situation however.
Cheers,
Robots.
TIPS was actually listed on Cryptopia for quite some time. But they suffered from double-spends during the attack on the old chain and in several mails I exchanged with them they made very clear that TIPS will never ever be re-listed with them (even though I and some community members offered to refund their losses).
I myself never had any negative experience with Coinexchange so far and that's roughly >200 deposits and withdrawals, though as they say YMMV.
Also within some days, novaexchange should be opened for deposits again.