I've pretty much only heard horror stories about them, and how they don't ship out their products for months and whatnot.

I've been considering getting an ASIC miner and I was wondering if they've cleaned up their act and are now a legitimate business now, or if they're still terrible. I'm also nervous about buying something with bitcoin, knowing I can't get a refund, off of a company with a very suspicious background that is notorious for not shipping out their products. Should I just avoid butterfly labs?

Thanks guys.