Please help.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
You can resend the SMS from the order details page.
Sorry, but your answer does not solve my problem.
I'm not saying that your answer is not right . I'm saying that a sporadic reponse is not good and what I need is a proper customer service.
I used every channel of comunication you have.
You have a ticket service for this cases.....you just don't even look at them
You have an email......I don't know what for!!!!
You have a twitter....that you ignore.
You have a telephone number......messages must me heaping there.
You have a post here.....you just give an sporadic answer.
Give me my cutomer support service that you suppose to give as a serious service whose main capital should be
TRUST.
Follow my case, enlighten me.....tell me what to do and problem solved.
With that simple thing this kind if posts would not be necessary.
I'll be wainting!!!!
send an email with your order details and your phone number: jerrod at btcquick dot com