I have provided information including image transfer information email address and password. He asked to wait about 1 hour. I am very worried now. hopes will resolve and return my email soon.
This is my issue:
ticket:
....
You can contact the admin via skype: btc-e.support from thailand.
I have contacted and he treated my problems quickly.
To be honest, btc-e.support sped up the process for me on skype after I sent mass amounts of messages to their support ticket team and skype as well. The skype support did not answer for most of the time but when they did they asked for my support ticket ID and fixed it (this was about a month ago). To clarify, they did NOT ask for email password just ticket ID. The support team that I contacted asked for me to upload the bank swift document/receipt for proof of wire transfer