I "lost" some BTC and some DigitalCoin due to this, but after I made a few new buy and sell orders regarding these coins, they appeared again in my balances.
this is great advice.
basically try doing the same thing that you got problem with. WITH SMALLEST AMOUNT possible this time. this force an audit. and fix the previous balance/issue as well.
and take it from my personal experience with exchanges, you think Cryptsy is bad? I challenge you find a better one. WARNING: other exchanges you could lose money for sure.