OK, but this "large influx of new users" is not an earthquake or tornado, nor a thunderstorm. It can be stopped in one second by Kraken admins who can temporary stop registering new users until they answer ALL support tickets.
BTW, we have now 14 days from the day when my friend's money has disappeared at Kraken, and support still does not want to resolve the issue. Kraken is crap, steer clear if you do not want problems.