I invested in one pre-ICO back in November (Heardbeats), I liked the concept and it seemed like a promising project at the time. Unfortunately they folded recently as they couldn't get the partnerships they needed to move the project forward. On the upside, they did return the original investment, albeit at the current dollar value, so lost almost 50%. However, I did respect their honesty and commitment to returning as much as possible to the early investors.
Another project I invested in also folded a couple of months back, and I received an email from them saying they were going to return the investment. Still waiting for that one.
Anyone else have any experience with refunds (or not)?
This is a great gesture and an initiative to build a relationship between client and company.It can built someone's goodwill and can help them in there further projects.As in cryptoworld we don't have any regulatory body,people finds it difficult to invest big in new project,if this things become mandatory by having some digitally sign contract with mention company and these points than that will propel people to invest big and ultimately business will increase.