@hatless121 & zcisive Thanks for getting in touch, and I'm really sorry you have experienced a delay on your withdrawal. We strive to process all withdrawals within 24 hours but unfortunately this can sometimes be extended during peak times. If you are still waiting now then please PM me your Cloudbet nickname or support ticket number and i'll pass that on to our support teams as a priority right away.
@fi0fi0 Which soccer markets were you after? Our sportsbook teams are still working to get our full range of lines and markets back, but until then if you have any specific requests then I can ask that they be prioritised for you.
Thanks very much,
Ronnie @ Cloudbet
Hello,
Since 40h+ my withdrawal for over 1btc is still pending. Livechat is playing with me. I don't have any respond from payment departament on any single email.
Nobody want to explain current situation.
I can't accept that pure and low standards. I thought that withdrawals are instant or in woriest case scenario maximum 24 hours as T&C saying.
At the begining i wanted to promote cloudbet in Poland due to the fact a lot of people in my country looking for alernative to betting.
For this moment i think cloudbet has a problem with financial liquidity.
I've send you a message Ronie. I hope you will able to help me.
I like cloudbet offer but please do smth with withdrawal time