Hey thank you for replying the txhash address is

https://etherscan.io/tx/0x7c966aa02864f58c6ae0ff8d6079ad9f2cbfe80cacf6f14d48fc07d533ffa5c2

Ive asked support for help and they do not understand english, ive put in about 4 support tickets in the last 10 days since this happen and no reply.