Op don't lose your time here. Even if you were right and not doing anything wrong this forum is run by only a few members of the same cartel.
The Pharmacist being one of the leaders in abusing his power together with Lauda and some other new comers to DT base.
They will never remove their negative feedback even if you beg to them on your knees. That is how things work here, get used to it or abandon it.