I used Cloudbet a lot in the past, but I stopped depositing due to similar complaints like these. Luckily, i never got burnt, or had any major issues with them. l just passed by here to see if the situation has improved to make a deposit. I guess I'll be staying away for a long while yet.
Hi
TrumpD, my apologies for the current impression - there is a group of accounts that have been back and forth on the forums recently, who were caught deliberately breaking our terms and conditions and then threatened us with bad PR when action was taken against them. I assure you that we are here to help for legitimate issues, suggestions and to promote updates to our service, but will not be threatened nor will we address an obvious smear campaign.
@
zcisive and @
hyipselect, I am very sorry for these withdrawal issues. I have escalated this with our customer service team and am managing the updates on our helpdesk.
Some scammer is emailing people here with
Cloudbet@europe.com trying to get 2FA keys. He's too dumb to realize cloudbet needs email confirmation to withdraw lmao.
Thanks for letting us know,
hatless121. If you have any more information about this (e.g. a copy of the email you can forward in), please do drop this in a PM to us as soon as possible.
I would like to see at least club friendly matches, qualifying matches of the Champions League and the Europa League but in general, the more variety - the better!
P.S. Do you know that information about the number of goals is late on your website? You really need to fix, because this is a reason for reject accept bets.
@
fi0fi0, we are making some big changes to our soccer markets at the moment, so do look out for updates soon - but feel free to drop me a private message if you have any specific requests so I can feed this back to the team.
Many thanks,
Ronnie @ Cloudbet