Over six weeks and I'm still waiting to hear back about my "missing" $1,000 - "missing" defined as "we cashed your money orders on 10/27 and decided not to credit you, but rather to tell you we never received them". Here's some of their bullshit responses in my useless ticket:
"Our bank is looking in to your deposits. Surprisingly, bank also does not see them in their logs. Please be patient - banks take their own time." (from 11/8/13)
"Our senior Rep is looking at this issue and resolve., Thanks for the patience and cooperation." (from 12/1/13)