DON'T TRUST THIS GUY
I have sent bitcoins to his company yesterday. Waited, and still nothing. No email replies to my requests. I have just lost 1.25 bitcoins to this scammer. This is my fault as well. One should do a background check to start with. The phone number he provided was fake, did not work and the address he provides has other companies registered at it. The 'Live Chat' team which is supposedly 24/7 is not online and is rarely online. I have no idea what I can do, I was going to use that money for christmas presents and now I have nothing. The quote they gave me for it was 665.8 pounds and it hasn't changed, I tried another quote later for the same amount even though the market has fluctuated. DO NOT TRUST THESE PEOPLE, THEY ARE SCAMMERS. Don't be stupid like me.
I guess some people are just corrupt.
I hope you get your money back. But the site is suspicious from the begining. Also as far as I know bitcoin transactions by paypal are a risk and you can loose all the money with this method.
Also if this was yesterday I suggest you to be patient because even with big exchanges those things happen. Keep us updated about this issue please