Hello LiveCoin
i've sent ethereum from another exchange to livecoin and after few days the transaction well...the sum still isnt in my wallet. The transaction went through its clearly visible

https://etherscan.io/tx/0x3feed01d7abbffbd1a61d9f2c522d5bfdc32cd287aea5d304a56590f2eec7377
the sum also appeared on that target address i just didnt get any ethereum on my internal wallet.

What can we do now? I'm kinda in a rush to buy more dtr:<
Best regards