Re: Accidently sent Ethererum to my ERC20 address on IDAX exchange.
The transaction is Successful but the funds are stuck, Ive tried talking to IDAX support but they do not understand english, Ive tried asking them to send me my private key but they still dont understand what im saying, Im stuck and i need help in what to do next, Does this cross chain transaction recover itself and have funds automaticlly sent to Ethereum instead?
What do you mean by stuck? It was not credited or what? It will not be sent back because the transaction is successful and already received by another address. By understanding your story, it should be sent to you because after all, ERC20 address resides in ETH blockchain. Check your ERC20 address into any ETH explorer site and check if the amount was there.
Anyways will not dig it anymore as it was really stuck. No one to help you here but the IDAX itself. Can't believed they didn't understand English.
Try to send another ticket. Don't used Google translate it will just give more confusions. Surely there are support who understand English that will pick up your ticket. Their site is running in English language so how come lol.