I am a managing member of Bitcoin Solutions LLC.

Thank you both for taking the time to post your feedback here. 

In clarification to the mention of a fee on our cards.  We regularly check the terms of service on our cards and there is no regular monthly fees charged for the card you were issued.  The only fee mentioned is one for inactivity and that would not start to be charged unless the card was inactive for a period greater than 12 months.  If you see something to the contrary please PM me so that I may look deeper into this issue.

Note: We use several different sources for our cards, and each has its own terms of service, so please do check them if you have purchased a card you are not familiar with.   The terms of service are easily found at the issuing card company's' sites.  Web addresses are conveniently provided with the card information.