We strictly want to have our own written terms and conditions and all the content, but our team member copied some parts and gave the explanation which I mentioned, please bear with us and give us 24 hours to answer all your questions, being a fair project we are not going to hide anywhere.
Being employed by Arbitao I cannot make sure if all the content is hand-written or parts are copied. We apologies for whatever happened.
While we're waiting for that to happen please let us know the UK company name of your employer.