again...yes i "ignored" it ...an oversight on my part (the last transaction from Bitstamp worked flawlessly mind you). But that doesnt explain why it cannot be moved internally. Takes 1min of work at most. The unwillingness to aid a loyal subject makes a feeble foundation for the exchange. Trust is important
@detroit91 livecoin appear to be in the business of taking peoples funds by having the most obscure terms and conditions. Good luck recovering lost coins, but I don't think you'll get them. They appear to have deleted my account simply because I raised a support ticket complaining that they had not credited my account with BTC funds that are clearly on the blockchain. I got no explanation, no warning, no replies to my emails to support asking for help.
My advice is empty your account before making any further complaint else they might take it all. Then stop trading with them, there are plenty of better and imperically cheaper alternatives out there.