@Mrwinson93 To address issues regarding money laundering we are unable to allow players to deposit and withdraw without using their balance, so you will need to
play through your balance at least once to be able to withdraw. We have a 'How to deposit' article on the Cloudbet Blog which might give additional information:
https://cbet.ly/2sYqTtD What you are saying is, if I deposit 1 BTC into my account, as long as I bet at least once (whatever the amount, let it be 0.1 BTC), I am eligible to withdraw my full BTC amount.
But that is not the case for me, I am told that I can only request a withdrawal
once I have played through 100% of my balance. That's mean I would have to wager all 1 BTC that I have deposited before I can withdraw them all.
It's called "rollover" in sports betting and it's a common requirement among most of the bookies, including the biggest name int he industry. Back in the days, the rollover was like 2-3x the initial amount even on Pinnacle if you wanted a free withdrawal, for example. A 1x rollover is actually quite a good offer from Cloudbet. You can bet it on a match with very big chances of winning ( 1.01 or 1.02 stake ) and this way the rollover problem will be solved, thus you should be able to withdraw.