My €1500 SEPA transfer has been missing for 28 days! BTC-e is not replying to me!

My thread: https://bitcointalk.org/index.php?topic=366359

Payment details:

My BTC-e username: Banaan

Amount(euro) 1.500,00
Date 20-11-2013
Sent to:Mayzus Financial Services L
td
Description:Deposit to the btc-
e.com username 'Banaan'.
Reference:FFC ACC.9311.23733 ACC I
D S59357E
IBAN:CZ2208000000000005543282

From account: NL78INGB0008701456

Ticket ID: #RFH-958-18692

Screenshot:

http://gyazo.com/2b665656d292bcf9716b5048414bb144.png