I read same allegation last week of exchanges indulging this sharp practice, especially on Bitcoin and then using clients funds to trade. No exchange was mentioned. As it was a sweeping allegation, I quickly made a rush to certain exchanges I use but couldn't find anything untoward. I don't know how this crazy things happen and I think names and link evidences (I mean concrete evidence, not social media link.) should be made available to the reading public so that we know these bad eggs.
When the conditions becomes unbearable, people will have no choice than to voice out. Then we will see concrete evidence.