Hello, everybody,
I a have a verified account with CEX.io site, I used to deposit fiat money, trade and withdrawal cryptocurrency through it, after more than 4 months approximately they open a ticket in support center asking me to verify my account activities ( considering  that I already verified my account since the beginning ), they asked me to provide screenshot showing my activities on my other accounts on other platforms (such as kraken and binance) , they asked me to provide all records for deposit, trade and withdrawal at those accounts in addition to copy of my credit card and card statement showing all transactions.
Actually I was surprised for that strange request but I provided all requested documents (considering that I already verified my account long time ago), however they came back to ask me again to provide another  screenshot and other document tilling the reason is to verify my account activities..!!, My question is any one faced this issue with CEX.io or with another trading sites..?!!
are those requests are normal..?!!
and one more question please, do some one try to withdrawal fiat money from CEX.io with no problem?!!, because I read many issues about CEX.io specially regarding fiat money withdrawal.

Thank you all