One of my business partners still hasn't received a tracking number 3 WEEKS AFTER placing the order on Black Friday. "The cofounders" doing the support stopped responding...

AND that order is for an item costing SEVERAL HUNDRED DOLLARS!

So far, most of the bitcoin merchants I tried or heard of are either lame or crooked and unethical. I think I am just going to convert to USD and spend it that way.

At least that way one has recourse, other than just trying to contact the merchant and being ignored.