Would be helpful if you could put a online status indicator for when someone is available to answer the buy requests.
I usually use localbitcoins and you guys but don't want to make a request then cancel if you happen to be afk.
It isn't necessary because I am on the help desk between the hours of 7:00am-7:00pm PST Monday-Saturday.
You will never have a hard time reaching me.
At this moment, there are zero tickets unattended.
Usual response times are within minutes, though on very heavy sales days, a client might have to wait up to an hour for a response.
I think that's about as good as it gets in the industry to speak to a live person don't you?