It's been years since we've had people in endless queues waiting to get a message back from either Cyrus or theymos, and none of them answering for some reason, even after sufficient cryptographic proof was presented (typically, a signed bitcoin address).
We are not talking obvious spammers, but legit posters getting their account hacked, signing various BTC addresses and never getting a reply back. I think this is unfair and a bigger problem than some 3rd worlders spamming on 100+ page threads. Some legit users just can't get their accounts back, they lose their PM history and other valuable stuff.
I wonder when will the account recovery methods be improved. Probably hiring new staff to do the task should do.
Yeah, this is very important as they are legit users. Most of them with quoted signed messages... I see some of them are having their account back, but it takes too long.
I think people look at those post where people ask for help and most users may think that they have nothing to do with it.
But we all could have our accounts hacked... This is a problem that concerns every legit user.
Maybe this process of address signature verification could be made faster.