It's been years since we've had people in endless queues waiting to get a message back from either Cyrus or theymos, and none of them answering for some reason, even after sufficient cryptographic proof was presented (typically, a signed bitcoin address).
Here is what I don't understand.... Theymos is intelligent when it comes to programming. He could easily create a type of account that had limited moderator abilities - specifically the security rights to unlock an account. A trusted user (like me) could spend some time to review signed messages and restore accounts, reducing workload.
I guess he just does not prioritize account recovery. I understand his reasoning, since losing your account is, in most cases, your fault.