We have some more new Kraken reps starting!
Kraken-RJ will be helping clients on Bitcointalk.
Please keep in mind that no Kraken rep will
ever ask you for personal information about your Kraken account. The only things we may ask for are your ticket number and possibly your Public Account ID. This is different than your username, which should not be shared for security reasons.
If you have any questions/concerns please let us know!
NEW REGISTRATION
The german ID card contains on the back side the residential address
do you still require
Utility bill, bank statement, credit card statement, etc
as additional proof?
-sam
Hi samlitecoin. For that request I'd suggest that you open a ticket
here and escalate that ticket using
this form. One of our verifications specialists would be more than happy to answer any questions you have about your ID. Please let us know if there's anything else!