The ONLY time we will take funds from your account that you received from someone is if it is flat our blatant fraud on your end. If the user who sent you money is able to do an chargeback on the ACH they sent us that is on us.
Just to clarify with the spelling corrected, is your statement:
The ONLY time we will take funds from your account that you received from someone is if it is flat out blatant fraud on your end. If the user who sent you money is able to do an chargeback on the ACH they sent us that is on us.
And does this actually mean that once funds are sent to Jack there is no way possible that those funds will be taken back from Jack ever, period, end of story, regardless of fraud on the sender side? With the exception of course if Jack was part of a/the fraud.
I just want to be clear on this because I sense many folks believed this to be the case with Dwolla and obviously were quite surprised when it was not.
It does make sense to me that this is indeed possible to guarantee with additional tx charges and extreme verification methods.
+1 to Paxum if this is their position.
Yes that is our stance. If we are screwed over by someone we do not go after an innocent party.