i have to agree with @Avenger
is past many time users report this situation and @orama say only yesterday enginnear start working patch
we pay lot of money for see slow support?
You paid for 400GH or maybe less and you got 550GH or 680GH(depending on your batch) and you are crying for 10-20GH? whiners will always whine!
Slow support? I get e-mail replies the same day. No idea what slow support are you talking about.