I think it's time to drag them to the court and claim full refund plus compensation and all the other costs.
Anyone here has received refund so far?
You can drag Benson's Ass to the court room. Anyway, it isn't going to help. They would have already bribed the cops, cyber crime officials and everyone who opens their mouths against them. You know how it works in India. You can easily get away with Child Rape/Murder/Bank Robbery if you can bribe the cops. This is just a mere 'bitcoin theft', I'm sure Benson would have handled it professionally with Mohit. Only an idiot will continue using them or any other Indian exchanges.