3. I don't know, there may be a couple for various reasons, but most RMAs are handled within 24 - 48 hours of arrival in our office. We have virtually no "backlog" of RMAs.
Josh, you are a lying, deceptive sack of fetid horse shit. You are saying that when RMA devices arrive at BFL the turn around is 24-48 hours. You are not saying that you respond to RMA requests withing 24-48 hours. Do you want a prize for being dense?
https://bitcointalk.org/index.php?topic=136392.msg4013080#msg4013080Congrats on your recent abortion of a new RMA-request hoop that is completely broken. It goes something like this:
BFL via sticky in chatbox: Hey! Everybody forget about any rma's you've been trying to get and go fill out some new RMA-request form we threw together without testing on your account page
Everyone: *le click* wtf --- BFL says I can't RMA because I don't have a "competed order"

!?? WTF ...? OH, I get it you're so incompetent that the miner that's on my desk is still listed as in "Production" two months after it was delivered.
BFL: Made you click you fuckers!

Just give me the god damn device I ordered or refund the upgrade, you piece of shit fucker. I am not paying to ship anything back to you.